Privacy Policy

Last updated: 28 October 2026

This Privacy Policy explains how Zoharin (“we”, “us”, “our”) handles your information when you visit zoharinshop.com or place an order with us. By using our website, you agree to this policy.

1. Information we collect

• Order information: your name, mobile number, delivery address, district and (optionally) email address.
• Account information: if you create an account, your login details and order history.
• Messages: details you share when you contact us through the website, WhatsApp, phone or email.
• Technical information: IP address, browser type, device and pages visited, collected through cookies and similar tools.

2. How we use your information

• To process, confirm and deliver your orders, including confirmation calls or messages.
• To provide customer support, exchanges and refunds.
• To improve our website, products and service.
• To send offers and updates, only if you have agreed to receive them. You can opt out at any time.
• To prevent fraud and keep our website secure.

3. Sharing your information

We never sell your personal information. We share only what is needed with:

• Courier partners (such as Pathao, Steadfast or RedX) to deliver your order.
• Payment providers, when online payment options are used.
• Service providers who host or maintain our website, under confidentiality obligations.
• Authorities, when required by Bangladeshi law.

4. Cookies

We use cookies to keep items in your cart, remember your preferences and understand how our website is used. You can disable cookies in your browser, but some features, such as the cart and checkout, may not work properly.

5. Data security

Our website uses SSL encryption, and we limit access to your information to team members who need it to serve you. No method of transmission over the internet is 100% secure, but we work hard to protect your data.

6. Data retention

We keep order records for as long as needed for delivery, support, accounting and legal requirements. You may ask us to delete your account and personal data at any time.

7. Your rights

You can ask to see, correct or delete the personal information we hold about you by contacting us.

8. Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

Zoharin, Mirpur 60 Feet Road, Dhaka, Bangladesh
WhatsApp: 01704040104 · Email: [email protected]